SHIPPING
FREE SHIPPING on orders over $200, $15 express post delivery per order.
FREE SHIPPING only on initial purchase, exchanges and returns are at the cost of the customer.
Timeframe:
Orders are dispatched on the same day of order placed before 4pm AEST
We use Australia Post International for all orders going overseas.
Standard shipping: 5-18 business days
Express shipping (NZ & USA only): 2-5 business days
These time frames are not guaranteed and also do not include any custom waits that may occur.
Standard shipping: 5-18 business days
Express shipping (NZ & USA only): 2-5 business days
These time frames are not guaranteed and also do not include any custom waits that may occur.
If you have not received your parcel within working days of making your order please email us with your full name and we will look into your delivery immediately.
*THERE MAYBE LONGER TIME-FRAMES IN DELIVERIES BY THE POST OFFICE WHICH IS OUT OF OUR HANDS DURING PUBLIC HOLIDAYS, CHRISTMAS & NEW YEAR PERIODS. PAY EXPRESS SHIPPING IF YOU NEED AT A CERTAIN TIME. CALL US WITH ANY QUESTIONS.*
*THERE MAYBE LONGER TIME-FRAMES IN DELIVERIES BY THE POST OFFICE WHICH IS OUT OF OUR HANDS DURING PUBLIC HOLIDAYS, CHRISTMAS & NEW YEAR PERIODS. PAY EXPRESS SHIPPING IF YOU NEED AT A CERTAIN TIME. CALL US WITH ANY QUESTIONS.*
Overseas order are $30AU to $50, depending on weight and size (under a 1kg and not bulky will be $30). New Zealand shipping $15
OVERSEAS PURCHASES:
Customer/s own country customs taxes/duty are not included in the order and must be paid by customer upon delivery, if or when their respective country charges.
Customer/s own country customs taxes/duty are not included in the order and must be paid by customer upon delivery, if or when their respective country charges.
BJORN LUCKY DOES NOT POST TO P.O. BOX
Secure Delivery of your Parcel:
If a delivery is attempted while no one is home Australia Post will either leave your item at your door or leave you a card to take to the specified post office where you can then sign for your new items and take them home.
LOSS OF PRODUCT:
We will not be responsible for lost or stolen packages or packages which may be delayed or lost in transit.